ResidentsLearn About The Resident Portal
Answers To Common Portal Questions
How do I get a password to log in to the CCP Online Portal?
How do I make an online payment?
More information coming soon. If you need assistance, please contact us at firstname.lastname@example.org or 313-782-4056.
I made an online payment. Why doesn't it show up on my account?
Payments must be accepted and processed by the merchant processing service before they will show up on your online account. This often takes one to two business days after you make your payment. More information coming soon. If you need assistance, please contact us at email@example.com or 313-782-4056.
I forgot my password. How do I retrieve it?
Click on the “Resident Log In” button above. Click on the blue “Forgot Your Password” link below the form in the center of the screen. You can enter information related to your account, and our online system will automatically email you instructions on how to retrieve your password. If you are unsure of which of your email addresses was used for you in our system, it is typically the email address to which your lease was sent through our internet document signing system.
Can I pay by U.S. mail or in person?
Payments may be made at the Center City Properties office located at 4240 Cass Ave, Suite 101, Detroit, MI 48201. Payments at our office may be made from 9:00 a.m.to 4:30 p.m., Monday through Friday. We are closed on major holidays. Please call 313.782.4056 before you come by the office as our staff is occasionally out of the office assisting other residents. Please make payment in person or mailed payments by check or money order. Sorry, but cash is not accepted. Please put your address on the memo line of the check or money order. Payments may also be mailed to the following address: Center City Properties c/o Alpha Management Group 6921 Jackson Road, Suite 100 Ann Arbor, MI 48103